Shipping policy

🚚 Shipping Policy – Super Custom Tees (USA Only)

We currently ship within the USA only and offer fast turnaround times for both DTF prints and custom printed products.


🖨️ DTF Prints and UV DTF Prints – Same Day Dispatch or Pickup

  • Same-day shipping or pickup available for DTF print orders placed before 10 AM EST, Monday to Friday.

  • Orders placed after 10 AM will ship the next business day.

  • Pickup available at our print shop in Columbia, Maryland. (Please choose the "Pick Up" option at checkout. Once your order is ready, you'll receive a pickup notification with the pickup address and instructions.)

  • 📅 Orders placed over the weekend will be ready for pickup on Monday afternoon.

👕 Custom Printed Products

  • Check each product listing for specific shipping times.

  • If the listing says "24-hour shipping", the item will be:

    • Shipped within 1 business day or

    • Available for same/next-day pickup at our Columbia location.

  • All other custom orders are made to order and ship within 2–7 business days.


📦 Shipping Carriers & Delivery Time

  • We ship using USPS, UPS, and other reliable carriers.

  • Estimated delivery after dispatch: 1–5 business days, depending on your location and service selected at checkout.


🛑 Notes:

  • We are not responsible for shipping delays caused by carriers or incorrect shipping info.

  • Tracking numbers will be emailed as soon as your order ships.


For questions or special requests, contact us.

🕒 Business Hours: Monday – Friday: 9:00 AM – 5:30 PM

🕒 Pickup Hours: Monday to Friday, 09:30 AM – 6:00 PM
(Closed on weekends and public holidays)

🔔 Please wait until you receive the "Ready for Pickup" notification before coming to collect your order.

🙏 Thank you for supporting our small business! We appreciate your order and look forward to serving you.