Refund Policy

🛍️ Refund Policy – Custom T-Shirts, Apparel, Personalized Gifts & DTF Printing

At Super Custom Tees, we take pride in delivering high-quality custom products made to your specifications. Please read our refund policy carefully before placing an order.

📦 Custom & Personalized Orders

Because all our items are made to order and customized, we do not accept returns or offer refunds for:

• Change of mind

• Incorrect sizing ordered by customer

• Design or file errors submitted by customer

Please double-check your order details before submitting.

⚠️ Damaged or Incorrect Items

If you receive an item that is:

• Damaged

• Misprinted

• Incorrect due to our error

Please contact us within 5 days of delivery with:

• Order number

• Description of the issue

• Clear photos of the item

We will gladly issue a replacement or refund, depending on the situation.

🎨 Design Approval

We print exactly what is submitted or approved. If your file has issues (e.g. low resolution, wrong dimensions), we’ll try to contact you before printing. If we don’t hear back within 48 hours, the order may be delayed or canceled.

📬 Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, but we’ll help you track and resolve any issues. For lost packages, contact us to investigate.

💡 Tips Before Ordering:

• Double-check your design, file format, and spelling

• Confirm your size, color, and printing placement

• Read our product description and file guidelines

If you have any questions, please contact us through this link. We’re happy to help make your custom printing experience smooth and satisfying!